Due to the nature of the business, no refunds will be issued once service has been rendered or for non-compliance with the appointment cancellation policy. Packages are designed to give patients a discount and are nonrefundable once the first session is rendered.
The price paid for a package cannot divided on number of sessions, refunds are honored only if for unforeseen circumstances client cannot continue with the treatment due relocation or health issues, in these circumstances any used sessions will be calculated at the current retail none discounted price multiplied by session used, then deducted from originally paid price and the remaining balance will be refunded.
A full refund will be issued if the client is deemed medically unsuitable for the procedure on the day of service or if we are unable to provide the service due to unforeseen circumstances. In that case, we will either reschedule the appointment or the patient may request a full refund.
Refunds will be done only through the Original Mode of Payment.
