Privacy Policy

At MHV Clinic, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

  1. Information We Collect

We may collect and process the following personal data:

  • Personal Identification Information: Name, address, date of birth, contact details (phone number, email address).
  • Health Information: Medical history, treatment records, and other information pertinent to your care.
  • Payment Information: Billing details necessary for processing payments.
  1. How We Use Your Information

Your data is utilised to:

  • Provide Healthcare Services: Deliver safe and effective treatment tailored to your needs.
  • Administrative Purposes: Manage appointments, process payments, and maintain accurate records.
  • Legal Obligations: Comply with regulatory requirements and respond to lawful requests from public authorities.
  1. Sharing Your Information

We may share your information with:

  • Healthcare Professionals: Involved in your treatment to ensure continuity of care.
  • Service Providers: Third-party vendors who assist with administrative functions bound by confidentiality agreements.
  • Regulatory Bodies: As required by law for compliance and auditing purposes.
  1. Data Security

We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure. Our systems are regularly reviewed to ensure data integrity and confidentiality.

  1. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal constraints.
  • Restriction: Request limitation on the processing of your data.
  • Objection: Object to the processing of your data under certain circumstances.
  1. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or reporting requirements.

  1. Cookies

Our website uses cookies to enhance user experience. For detailed information, please refer to our Cookies Policy.

  1. Contact Us

For any questions or concerns regarding this Privacy Policy or to exercise your data protection rights, please get in touch with us at:

  • Email:info@medicalhomevisit.com
  • Phone: +44 7467 609385 or 0203 305 6186
  • Address: Mappin House, 4 Winsley St, London W1W 8HF

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with an updated revision date.

This policy is effective as of January 13, 2025.